Privacy Policy
Last updated: November 22, 2024
Introduction
Pearl Beach Cottages ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our vacation rental properties.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Make a booking inquiry or reservation
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Preferred dates and property selection
- Any additional information you provide in your message
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Time spent on pages
How We Use Your Information
We use the information we collect to:
- Process and respond to booking inquiries
- Communicate with you about your reservation
- Send you confirmation emails and important updates
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
- VRBO/Expedia: If you book through VRBO, your information is subject to their privacy policy
- Email Service Providers: To send you communications about your booking
- Payment Processors: To process your payments securely
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Types of Cookies We Use
- Essential Cookies: Necessary for website operation
- Analytics Cookies: Help us understand how visitors use our site
- Google Maps: We use Google Maps to display property location, which sets cookies per Google's privacy policy
Third-Party Links
Our website may contain links to third-party websites (such as VRBO). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- By visiting: Contact Page
- VRBO Messaging: Through your booking platform
- Mail: Saybrook Township, OH 44004
Your Privacy Matters
We are committed to protecting your privacy and handling your information responsibly. If you have any questions about how we use your data, please don't hesitate to reach out.
Contact Us